MARYLAND BUSINESS WORKS

 

 


EMPLOYER SURVEY

 

 

 

 

 

Thank you for your participation in the “Maryland Business Works” program. To assist us in continuing to make the process as effective, efficient and convenient for businesses as possible, please provide feedback regarding your experience.

 

 

 

 

1. On a scale of 1 to 10, please indicate your level of satisfaction (by placing an X in the appropriate box) with the following components of the Maryland Business Works process:

 

 

 

 

 

            Very Dissatisfied

       Very Satisfied

 

 

 

1

2

3

4

5

6

7

8

9

10

 

 

Application Development Process

 

 

Knowledge and Helpfulness of WIA Staff

 

 

Understanding and Responsiveness of WIA staff to the Company’s Needs

 

 

Quality and Value of Training

 

 

Overall Satisfaction with Services Provided through Maryland Works

 

 

 

 

 

 

Falls Short of Your Expectations

Exceeds Your Expectations

 

 

Considering all of the expectations you may have had about the services, to what extent have the services met your expectations?  “1” now means “Falls Short of Your Expectations” and “10” means “Exceeds Your Expectations”

1

2

3

4

5

6

7

8

9

10

 

 

 

 

 

 

        Not Close to Ideal

        Very Close to Ideal

 

 

Now think of the ideal service(s) for people in your circumstances.  How well do you think the service(s) you received compare with the ideal service(s)?  “1” now means “Not Very Close to Ideal” and “10” now means “Very Close to Ideal”

1

2

3

4

5

6

7

8

9

10

 

 

 

 

 

 

 

2. Did the training adequately upgrade the skill level of your employees and prepare them to assume the essential responsibilities of their jobs? 

Yes   No

 

 

 

 

Comment:  ______________________________________________________________________________

 

 

 

 

3. Do you anticipate any promotions and/or any wage increases as a result of the provision of training to your employees?

Yes   No

Comment:_______________________________________________________________________________

 

 

 

 

 

 

 

 

 

 

 

4.  Do you anticipate the creation of any additional job opportunities for new hires as the result of the promotion of your existing workers?

Yes    No

Comment:  ______________________________________________________________________________

 

 

 

 

 

 

 

 

5.  What impact do you anticipate the Maryland Works program will have on your business?  Check any that apply:     

      Growth of Business (More Productive, Profitable or Competitive)
 Improved Employee Satisfaction
 Improved Worker Retention (Reduce Turnover)
 Increased Awareness of Workforce Development Resources
  Other (Specify): _________________________________________________________________

Comment: ____________________________________________________________________________ 

6.  What suggestions do you have to improve the program?

Comment:  _____________________________________________________________________________

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Company Name:  ________________________________________

 

 

Contact Person:   ________________________________________

 

 

Title:  ___________________________________________________

 

 

Telephone #:  ____________________________________________

 

 

E-Mail Address:  __________________________________________

 

 

 

 

 

Thank you for your assistance.